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Where is my refund?


If you are expecting a refund for a returned item - it takes about 10 business days for our team to receive and process the item.


Once a refund is processed it can take 2–7 business days for your refund to be reflected by your financial institution.

  • If you select a gift card refund, it will be emailed to you within 24 hours of the return being processed.

You will receive an email once a refund is processed on your order - please make sure to check the email associated with your order, including Junk and Spam folders.